Contact information
At Grillvanta, we’re committed to providing excellent customer service. Whether you have a question about a product, need assistance with an order, or require support after your purchase, our team is here to help.
We aim to respond to all customer enquiries as quickly as possible.
Customer Support
Email
📧 support@grillvanta.com
Business Address
Grillvanta
228 Century Dr
Wautoma, WI 54982
United States
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
How We Can Help
We’re happy to assist you with:
- Product information and recommendations
- Order status and tracking
- Shipping and delivery enquiries
- Returns and refunds
- Replacement parts
- Warranty questions
- General customer enquiries
Before Contacting Us
To help us assist you efficiently, please include the following information in your email:
- Your full name
- Your order number, if applicable
- A clear description of your enquiry
- Photos of any damaged, defective, or incorrect items, if relevant
Our Commitment
At Grillvanta, customer satisfaction is important to us. We offer a selection of outdoor cooking equipment, including grills, smokers, pizza ovens, and BBQ accessories, to help you make the most of your outdoor cooking experience.
Our team is here to provide helpful support throughout your shopping journey, from choosing the right product to answering questions about your order.
We look forward to hearing from you!