Terms of service
OVERVIEW
Welcome to Grillvanta! The terms “we”, “us”, and “our” refer to Grillvanta. Grillvanta operates this store and website, including all related information, content, features, tools, products, and services to provide you with an online shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services.
These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when using our Services.
Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you have the consent of a parent or legal guardian where required by law.
To use our Services, browse our store, or purchase products, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You represent that all information you provide is accurate, current, and complete and that you are authorized to provide it.
You are responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person without our permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display our products and their features accurately. However, colors and product appearances may vary depending on your device, screen, and settings.
We do not guarantee that the appearance of a product on your screen will exactly match the physical product you receive.
Product descriptions, specifications, images, and availability may be updated from time to time. We reserve the right to discontinue products or limit quantities offered to any person, geographic region, or jurisdiction, subject to applicable law.
Customers should review product descriptions and specifications carefully before placing an order.
SECTION 3 – ORDERS
When you place an order, you submit an offer to purchase the selected products. Grillvanta reserves the right to accept or decline an order where permitted by law.
An order is considered accepted when we confirm its acceptance. Payment must be authorized and processed in accordance with the payment terms presented at checkout.
Please review your order carefully before submitting it. Once an order has entered processing or has been shipped, cancellation or modification may no longer be possible.
If we cannot accept, modify, or must cancel an order, we will make reasonable efforts to notify you using the email address, billing address, or phone number provided with your order.
Purchases are subject to our Return & Refund Policy.
You represent that your purchases are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will generally be the price displayed when the order is placed and will be reflected in your order confirmation.
Unless otherwise stated, applicable taxes and any shipping or handling charges will be displayed at checkout before you complete your purchase.
Prices on our website may differ from prices offered by third-party retailers or other sellers.
Promotional offers may be subject to separate terms and conditions. If promotional terms conflict with these Terms, the terms specifically applicable to that promotion will govern to the extent of the conflict.
You agree to provide accurate and current purchase, billing, payment, and account information. You must promptly update relevant information when necessary to complete transactions or allow us to contact you.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges for your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Grillvanta currently serves customers within the United States.
Our estimated delivery time is 3–5 business days. Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on product availability, destination, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information about shipping areas, delivery estimates, shipping costs, and order tracking.
If your order is delayed or tracking information is unavailable, please contact our customer support team for assistance.
Nothing in these Terms excludes or limits any rights or remedies available to you under applicable law regarding delivery, loss, or damage.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including text, graphics, logos, images, videos, design elements, and the selection and arrangement of website content, may be owned by Grillvanta, its licensors, or other rights holders and may be protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, display, or commercially exploit protected website content without the necessary authorization from the relevant rights holder.
Nothing in these Terms grants you a license to use any trademark, copyright, or other intellectual property belonging to Grillvanta, Shopify, or any third party.
Third-party trademarks, product names, and logos remain the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
Our Services may provide access to tools or features offered by third parties that we do not own or control.
These tools may be provided on an “as available” basis and may be subject to separate terms and privacy policies from the relevant provider.
Your use of optional third-party tools is at your discretion. Please review the applicable provider’s terms before using such tools.
Any new features or tools added to our Services will also be subject to these Terms unless otherwise stated.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services. These links are provided for convenience and do not necessarily imply endorsement.
We do not control and are not responsible for the content, policies, availability, or practices of third-party websites.
If you access a third-party website, you do so at your own discretion. Please review its terms and privacy policies before providing information or making a purchase.
Questions or concerns about third-party products and services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our online store is hosted by Shopify, which provides the platform that enables us to offer our Services.
Purchases made through our store are transactions between you and Grillvanta. Shopify provides the underlying commerce platform but does not become the seller of products purchased from our store solely by hosting the website.
To the extent permitted by law, Shopify is not responsible for the products sold directly by Grillvanta or for matters arising from transactions between you and Grillvanta.
Nothing in this section limits any rights you may have under applicable law.
SECTION 10 – PRIVACY POLICY
Your use of our Services is also subject to our Privacy Policy, which explains how personal information is collected, used, stored, and shared.
Because our store is hosted by Shopify, Shopify may process personal information relating to your use of our Services to operate and improve the platform.
Information you provide may be shared with Shopify and service providers, including payment processors, shipping providers, and other partners, as necessary to operate our store and fulfill orders.
Please review our Privacy Policy for further information about how your personal information is handled.
SECTION 11 – FEEDBACK
If you submit reviews, suggestions, comments, or other feedback to us, you grant Grillvanta a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You represent that you have the necessary rights to submit the feedback and that it does not violate another person’s rights or applicable law.
You must not submit false, misleading, unlawful, abusive, defamatory, or infringing content.
We may moderate or remove feedback that violates these Terms or applicable law, where appropriate. We are not obligated to publish or respond to every submission.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct errors and update information when necessary.
If an error materially affects an order you have placed, we will take reasonable steps to notify you and resolve the matter in accordance with applicable law.
We will not use this section to disregard obligations that apply to an accepted order under applicable law.
SECTION 13 – PROHIBITED USES
You may use our Services only for lawful purposes. You agree not to use our Services:
- For any unlawful, fraudulent, or malicious purpose.
- To violate applicable federal, state, or local laws.
- To infringe the intellectual property or other rights of any person.
- To harass, threaten, abuse, or harm others.
- To submit false, misleading, or deceptive information.
- To transmit spam, unauthorized advertising, malware, or harmful code.
- To impersonate another person or misrepresent your identity.
- To interfere with the operation, security, or availability of our Services.
- To collect personal information from other users without authorization.
- To access our systems through unauthorized means or circumvent security measures.
You must not use automated systems to access or extract information from our Services in a manner that violates applicable law, these Terms, or restrictions communicated by us.
We may restrict or suspend access to our Services where reasonably necessary to protect our store, customers, or systems, subject to applicable law.
SECTION 14 – AUTOMATED ACCESS AND AGENTS
Automated software, agents, bots, or other tools may not access or interact with our Services in ways that violate these Terms, applicable law, or restrictions we have communicated.
Where automated access is permitted, the software must not misrepresent its identity, circumvent security measures, bypass access restrictions, or interfere with the proper operation of our Services.
We may implement technical measures to manage automated traffic and protect the availability and security of our website.
SECTION 15 – TERMINATION
We may restrict or terminate your access to our Services where permitted by law, including when we reasonably believe that you have violated these Terms or used our Services unlawfully.
Termination does not remove obligations or liabilities that arose before termination.
Provisions that by their nature should continue after termination, including those relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, and governing law, will survive to the extent permitted by law.
SECTION 16 – DISCLAIMER OF WARRANTIES
Information provided through our Services is intended for general informational purposes. Although we aim to keep it accurate and up to date, we do not guarantee that all information will always be complete, current, or error-free.
To the extent permitted by applicable law, our Services are provided on an “as is” and “as available” basis.
We disclaim warranties that may lawfully be disclaimed, including certain implied warranties of merchantability and fitness for a particular purpose.
Nothing in these Terms excludes or limits warranties or consumer rights that cannot legally be excluded or limited under applicable federal or state law.
Product-specific warranties, if any, may be described in the product documentation or provided by the relevant manufacturer.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Grillvanta and its service providers will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from your use of our Services, where such exclusions are legally permitted.
This may include certain losses of profits, revenue, data, or business opportunities, subject to applicable law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any liability that cannot legally be waived or limited.
Your statutory consumer rights remain unaffected.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Grillvanta and its service providers from third-party claims, liabilities, and reasonable expenses arising directly from your unlawful use of our Services or your material violation of these Terms.
This provision does not apply to the extent a claim results from our own negligence, misconduct, breach of these Terms, or other circumstances where indemnification would be prohibited by law.
We will provide reasonable notice of any claim for which indemnification is sought, subject to applicable law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed where necessary.
The remaining provisions will continue in effect to the extent they remain valid and enforceable.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.
These Terms, together with the policies referenced herein, constitute the agreement governing your use of our Services, subject to any mandatory legal requirements.
If any provision conflicts with a right or protection that cannot legally be waived, the applicable legal requirement will prevail.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by law.
We may assign or transfer our rights and obligations in connection with a business reorganization, merger, acquisition, or sale of assets, subject to applicable law.
SECTION 22 – GOVERNING LAW
These Terms are governed by the applicable laws of the State of Wisconsin and the relevant federal laws of the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your state of residence apply.
Any dispute will be handled by a court with appropriate jurisdiction, subject to applicable law and any non-waivable consumer rights.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and do not affect the interpretation of any provision.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right to update or modify these Terms by publishing a revised version on our website, subject to applicable law.
Any material changes will take effect on the date specified in the updated Terms or in a notice provided to you, where required.
Your continued use of our Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
SECTION 25 – CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us using the information below.
Grillvanta
Address: 228 CENTURY DR, WAUTOMA, WI 54982, United States
Email: support@grillvanta.com
Our customer support team is available to assist with questions about our store, products, orders, and policies.